Austin Psychiatric Alliance, PLLC
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Patient Rights and Responsibilities

Welcome to our Practice.  We respect our patients' dignity and pride.

This will explain your patient rights and responsibilities.  It is part of your patient resistration and is an important part of your health care plan.  If you have any questions, please contact the Practice.

Your Patient Rights

Our commitment to you, our patient, includes the following rights.  We comply with applicable Federal civil rights laws and affirm that we will deliver high-quality health care to every patient without regard to age, gender, disability, race, color, ancestry, citizenship, religion, pregnancy, sexual orientation, gender identity or expression, national origin, health condition, marital status, veteran status, payment source or ability, or any other basis prohibited by federal, state or local law.

Considerate and Respectful Care

     Fair, high-quality, safe and professional care.                                                                                                                                                                           Care regardless of color, race, religion, creed, etc.                                                                                                                                                                     Consideration, respect and recognition of you and your individuality                                                                                                                                     Treatment privacy.

Health Status and Care

     Be informed of your health status in terms and/or language that you, your family, and caregivers can expected to understand.                                           Take part and be active in your care and treatment plan.                                                                                                                                                       Participate in decisions in your care, unless your doctors or others believe it is harmful to you.                                                                                           Know, be told, and understand:                                                                                                                                                                                                          the names, roles, and qualifications of your health care experts that provide your care.                                                                                                        your follow-up care.                                                                                                                                                                                                                  risks, benefits, and side effects of all medicines and treatment procedures for your diagnosis.                                                                                              innovative or experimental medicines and treatments of diagnosis offered.                                                                                                                          alternative treatment options offered.                                                                                                                                                                                    possible outcomes of your care and treatment.                                                                                                                                                           When and if the practice recommends other health care institutions:                                                                                                                                                  to participate in your care.                                                                                                                                                                                                        to know who these other care places are and what they will do.                                                                                                                                            to refuse their care.

Get help from the doctor and others for follow-up care, if available.

Exclude those you do not want help from or to join in making your care or decisions.

Ask for, but not have the right to demand, services the Practice does not think are needed or appropriate.

Refuse treatment.

Receive the information necessary to approve a treatment.

Give consent to a procedure or treatment.

Your Patient Responsibilities

You are an important and active member of your care plan.  You have certain responsibilities to yourself and your care team.

In the spirit of shared trust and respect, we ask you to:                                                                                                                                                                     Give true and complete information about your:                                                                                                                                                                           Health status.                                                                                                                                                                                                                           Medical history.                                                                                                                                                                                                                         Hospitalizations.                                                                                                                                                                                                                       Medicines.                                                                                                                                                                                                                                 Other matters about your health.                                                                                                                                                                                             Contact information, family members and caregivers and other needed information.

Let us know about:                                                                                                                                                                                                                             Safety concerns.                                                                                                                                                                                                                       Violation of your patient rights.                                                                                                                                                                                                        if you understand your care plan and what we expect from you.                                                                                                                                            if you don't understand your care plan or its information.                                                                                                                                                      if you have or need to ask questions.



We accept the following insurance plans: Blue Cross Blue Shield, United Healthcare, and Aetna plans.

We are not currently accepting NEW Medicare patients, and we are not accepting Medicaid.

We do not accept single case agreements or other insurance plans not listed.


Private pay rates are fees for out-of-pocket expenses. This is only applicable if you do not have insurance coverage, or if we are out-of-network with your insurance plan (see above for accepted insurances).

Initial Evaluation Appointment: $500
Follow-Up Appointment: $175


Please Note: If you are insured with an Out-of-Network insurance carrier, you may opt to utilize our Private Pay Rates, and request a coding receipt to submit to your insurance plan to file a claim for reimbursement with your individual plan.


Prior to your initial appointment, our staff will confirm your insurance benefits with your individual insurance plan, and alert you to your patient responsible portion (i.e. co-pay, deductible, or coinsurance) of your visit. We provide this service as a courtesy to our patients to make your appointment as easy as possible.

If you would like to check your benefits with your insurance company, call the 800 number listed on your insurance card and ask your insurance representative to help you determine your benefits for BEHAVIORAL HEALTH and/or MENTAL HEALTH services. The representative at your insurance company will help you determine if you have a deductible, co-pay, coinsurance or any limits on coverage.